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Business Hours Support
Our Support Helpdesk is opened business hours Monday - Friday from 09:00 - 16:00 hours. During business hours you can contact us by phone through: +31 (0) 20 520 6270
You can also chat with one of our Support Team Members, and they will help solve your problem properly.
If none of our team members are online, you can also leave a message. And we will contact you a.s.a.p.
Have you received a "Session Code" from our Support Team. Enter your session code, and press connect. We will create a remote connection to your computer.
Emergency Support
If you have an "Gold Support Contract" you are granted to contact us 24/7. Therefore you need our "24/7 Emergency Number". If you do not have this number. Please contact us or complete this form. We will contact you to provide the emergency number
If you are not granted to use the "24/7 Emergency Number" because you do not have the "Gold Support Contract", you can upgrade your current contract. Therefor you only need to complete this form, and we will contact you a.s.a.p.
Company Products
Medallion is a modern property management solution that combines the best of "old world" operations with "new world" technology: the traditional tape chart concept presented in a point-and-click Windows® environment.
The Squirrel point of sale system caters perfectly to hotels of every size and guest type. Whether your business is a boutique hotel, a busy downtown hub, a motel on the interstate or a five-star beachside resort, scalable Squirrel solutions ensure VIP service for every guest.
TecHotel Online Backup is a new solution in the Online Backup market specifically for hotels. TecHotel Online Backup takes away all your worries about your backup. With TecHotel Online Backup you're having 24 hours a day access to your business critical data. Restoring your critical data goes online through the TecHotel Online Backup software or the website.
Techotel WiFi is the perfect solution for hotels who want to determine how their guests can use the wireless network. With Techotel WiFi, you determine the price for using the Internet.
Print login codes automatically during check-in. Or let the guests logon, and pay through the self-designed website.